How to implement BordaTex’s solutions
How to implement BordaTex’s solutions
The implementation process is never exactly the same for every hospital. It depends on the size, budget and which and how many solutions the hospital has acquired. At BordaTex we take pride in our ability to tailor our solutions to fit each client’s individual needs and requests. So, what happens after a hospital decides on one, or several, of BordaTex’s solutions? We’ve outlined the usual process for implementing our solutions in 5 steps.
Before the implementation process starts, we go through the hospital’s floor plan and list of assets in detail. This is done to determine how much hardware is needed and where the hardware should be located. A larger hospital with many rooms and hallways usually needs more hardware than a smaller hospital. We make a suggestion and when the hospital is satisfied, the implementation process can begin. Ideally, the process to get the solutions up and running takes at least a few weeks but for a large hospital with a lot of ground to cover it can take up to a year.
Step 1: Initiation – Defining the goal.
As the implementation begins, it’s important that our vision is in line with the vision of the hospital. Therefore, the first stage involves defining what the project entails. In close collaboration with the hospital, we decide on the goals, expectations, tasks and responsibilities during the project. We analyze the contract, define the technical requirements and finally determine the scope. The initiation stage is finalized when we have created and gotten the approval of the project charter.
Step 2: Planning – How the goal is reached.
When everyone has agreed upon the goals and expectations of the project, the planning stage begins. Here we plan the details of the scope and determine the time frame we’re working with. Both scope and time affect the cost of the project which is why planning is crucial to keep the process as cost-effective as possible. We determine the resources and staff needed, and we perform a risk assessment. Here, we also determine how we will communicate and document the process. Follow-up meetings, progress reports and feedback are important for both parties involved, and we always want to have an open dialogue with our clients. Finally, since unforeseen obstacles can occur, we want to remain flexible. So even though the planning stage begins here, it continues until the end of the project.
Step 3: Implementation – Getting the work done.
The actual implementation stage can be divided into 3 subgroups: installation, testing and implementation.
Firstly, all the installations are done. Readers and locators are mounted on the ceiling according to the agreed-upon floor plans. All the assets are tagged, and the software is installed.
Here, we test all the hardware. We make sure the readers and locators can reach tags and assets no matter where in the room they are, if they are carried by a tall person or a person in a wheelchair for instance. The testing stage is very important to make sure the hardware works every time. We also test the software and make adjustments depending on the needs of the hospital.
In the final stage, we teach the hospital staff exactly how to use our solutions. In addition, we ensure the hospital has all the appropriate training and maintenance documents. This stage is finalized when the hospital accepts the product and feel they can manage it without assistance.
Step 4: Monitoring and controlling – For your safety.
This stage continues throughout the entire project, from beginning to end. Here, we monitor our supplies, resources and risk assessments. We update the project plans and progress reports accordingly and have regular follow-up meetings, both internally and externally.
Step 5: Closure – Reaching the goal.
When the hospital is satisfied and we have reached all the agreed-upon goals, we begin the closure stage. Here, we prepare the cost report, project review and make sure the hospital has everything they need to independently use our solutions. We make thorough evaluations both internally and with the hospital to gather information on how we can improve for our next project. Then, the operation phase can begin where the focus is on customer relations and the maintenance of the product. Finally, the only thing left is the celebration of a project well done!
The most important thing for us at BordaTex is to make health care better. Our solutions and processes can be custom made to fit individual needs. Every hospital has its own way of handling day to day activities and our goal is to help streamline procedures, not change them. We want to work side by side with hospitals and medical providers so we can create a better, more effective health care system – together.
If you have any questions, please contact us here. We’re here to help.